microsoft surface book 2 charger not working
Surface Pro Charger, 44W 15V 2.58A Power Adapter for Microsoft Surface Pro 6 Pro 4 Pro 3 Surface Laptop 2 Surface Pro Surface Laptop Surface Go & Surface Book, with 5V 1A USB Charging …
Got home only seeing 2 batteries both on 0 percent. Surface Pro Charger, Surface Laptop Charger, 44W 15V 2.58A Power Supply Adapter Compatible for Both Microsoft Laptop/Tablet Surface Pro 3/4/5/6 /7 Surface Pro Surface Go & Surface Book 2- CE& FCC 5.0 out of 5 stars 6 Some can have their keyboard base replaced from 3rd party retailers
The Surface Book 2’s problem seems to boil down to this: Its charger doesn’t supply enough power to charge the Surface Book 2 while under load—which, for our purposes, means games. I tried On the maximum power settings, though, you will—until the built-in throttling kicks in.A Microsoft spokesperson confirmed: “In some intense, prolonged gaming scenarios with Power Mode Slider set to ‘best performance’ the battery may discharge while connected to the power supply provided in-box with Surface Book 2,” the spokeperson continued. Whether Microsoft plans to recall and replace the current power brick, and design a higher-power Dock, remains to be seen.For now, we’re holding our Surface Book 2 review score steady at 4 stars, while we give this some thought. You can help protect yourself from scammers by verifying that the contact is a
Hybrid laptop/tablet manufactured by Microsoft. I have a new Surface Book 2 and, off and on, the charger will not work. "The Surface Book 2 Power Mode Slider is provided as a means to give the user control over the range of performance and battery life," a spokesperson explained.The “Best performance” setting triggers differences in the GPU clock, and a notable increase in fan speed and audio volume. no troubleshooting can fix it. Hopefully they will sort me out with a replacement free of charge!Thanks for your feedback, it helps us improve the site. this. See Surface Book 2 at Microsoft. “This is a desktop,” Microsoft’s corporate vice president of devices, Panos Panay, went so far as to call it. Ran windows diagnostic, nothing.
Thank you for reaching out Microsoft Community. But due to the new GPU, the charger is way more heavier than before. You can follow the question or vote as helpful, but you cannot reply to this thread.
Surface Book 2 Charger, AYNEFF 102W 15V 6.33A Surface Laptop Power Supply for Microsoft Surface Book 2/3 Surface Laptop 2/3 Surface Pro 7 Pro 6 Pro 5, DC Surface Charging Cable 5.9ft with USB 5V 1.5A 4.6 out of 5 stars 15
For reference, Microsoft labels the charger as a 102-watt charger, though its rated output is 1.5A at 120 volts. Each performance increment appears to make adjustments to the GPU clock speed and fan speed. At first it says not charging but later after some software update, not charging is gone but still had no way to charge it up.
53 Questions Model 1703.this computer has two batteries (1), one in the screen and one battery (2) in the keyboard, for about 3 days the battery 2 does not charge, I tried to remove the battery drivers (device management) and keep the access key pressed and high volume for 30 seconds but the problem continues to show up. Then restart.If that doesn't work you can try uninstalling the batteries in device manager and restarting to reinstall them.If that doesn't work you can try a clean Windows install but you are probably looking at getting a replacement device.Thanks for your feedback, it helps us improve the site.How do I go about getting a replacement device? I reset the whole laptop to factory settings, nope still not fixed. Based upon a power meter we connected the Surface Book 2 too, it draws 101 watts from the wall.For testing purposes, we wanted to establish a consistent load on the CPU and GPU, rather than the on-again, off-again workloads of games and other apps. Here my question is if I can charge my surface book 2 with charger from the first generation when I'm not working with a … I am truly shocked that Microsoft keep selling the SB2 as expensive as it is... knowing its faulty!Thanks for your feedback, it helps us improve the site.Thanks for your feedback, it helps us improve the site.That's unfortunate that I would be charged for a replacement even though it had nothing to do with me.
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Turn off your Surface and charge it for awhile. If both are connected, your Surface will only charge from the Surface Connect charger. The difference was the charger: the Aero used a 150W power brick, and suffered no battery drop or performance loss as a result.But the Surface Book 2 also had one last wrinkle for us.
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